Technology Consulation
Service Options				Standard (Customer Location)
Visit your location to design a lifestyle solution with you
Review your current devices
Recommendation for integration options, upgrades and purchases
Apply the cost of the consultation to a discount on resulting service and product purchases

Check this box to include a Technology Consultation service in your request.

Virus & Spyware Removal
Service Options			Standard (CRSC Depot)	Standard (Customer Location)
Troubleshoot 1 computer using Geek Squad proprietary tools
Remove all viruses, spyware, malware and rootkits on the computer
Repair any operating system issues (boot issues, blue screens, etc.)
Apply system tweaks and modifications
Perform operating system critical updates
Test operating system for proper functionality
Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
Back up up to 9GB of your data to external hard drive, DVD disc or flash drive (not applicable online)

Check this box to include a Virus & Spyware Removal service in your request.

Wireless Networking
Service Options				Onsite Networking (Customer Location)
Set up, configure and secure your router; safeguard your personal information and secure your broadband signal from use by others
Installation and configuration of a networking adapter on computers/devices (PC, laptop, gaming console, network Blu‑ray/DVD player, network-enabled TV, etc.)				up to 3 devices
Configuration of internet, including ISP (internet service provider)
Secure network
Enable devices to share the internet, files, printers and other media (photos, videos, music, etc.)
VoIP (voice over IP) setup
Repair network and internet connectivity if necessary
In-home installation of all equipment
Add an additional device during the initial setup				Add $$
Add an additional device after the initial setup				Add $$

Check this box to include a Wireless Networking service in your request.

Computer Connect
Service Options			Computer Connect (CRSC Depot)	Computer Connect (Customer Location)
Configuration of your new computer to access your existing Internet account and one existing email account
Hookup a printer, external hard drive or other external device (device not included)
Install one software application of your choice (software not included)

Check this box to include a Computer Connect service in your request.

Computer Setup
Service Options			Computer Setup (CRSC Depot)	Computer Setup (Customer Location)
Installation of antivirus and antispyware software with current definitions and application updatest
Perform system updates and improve PC speed and performance, including start and shutdown optimization, Windows updates,menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
Removal of unwanted programs and trialware
Creation of desired user accounts (if applicable)
Test and verify PC hardware and software functionality
Recovery disc creation

Check this box to include a Computer Setup service in your request.

Computer Tuneup
Service Options			Computer Tuneuo (CRSC Depot)	Computer Tuneup (Customer Location)
Optimize startup and shutdown, install Windows updates, improve menu navigation, cleanup quick launch and taskbar and create program shortcuts
Enable security functions including antiphishing and pop-up blocking activation in Internet Explorer
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
Removal of unwanted programs and trialware
Creation of desired user accounts (if applicable)
Test and verify PC hardware and software functionality
Recovery disc creation
Clean the PC case exterior

Check this box to include a Computer Tuneup service in your request.

Basic Data Backup
Service Options			Basic Backup (CRSC Depot)	Basic Backup (Customer Location)
Data transfer (up to 30 GB) to your new computer or other media
Enable security functions including antiphishing and pop-up blocking activation in Internet Explorer
Installation and configuration of data backup, including a backup schedule that fits your needs (software not included)
Configuration and help in creating the first backup

Check this box to include a Basic Data Backup service in your request.

Premium Data Backup
Service Options			Premium Backup (CRSC Depot)	Premium Backup (Customer Location)
Data transfer to your new computer or other media
Connection of hard drive to computer, installation and configuration of software (not included) to create a backup schedule that fits your needs
Configuration and help in creating the first backup
Removal of unwanted programs and trialware
Setup an external hard drive for backup
External hard drive included at no additional cost

Check this box to include a Premium Data Backup service in your request.

Data Recovery
Service Options				Data Recovery (CRSC Location)
Diagnostic fee included in the total cost
Recover deleted files from a drive that is in good working order
Drives that require advanced recovery methods or a custom recovery solution such as a formatted or failing drive
Drives that are physically damaged or require extreme recovery procedures

Check this box to include a Data Recovery service in your request.

Email Setup
Service Options			Email Setup (CRSC Depot)	Email Troubleshoot (Customer Location)
Connection of one existing and active email account to a computer or mobile phone
Must have all necessary passwords available
Working high speed internet connection required
Troubleshooting for an existing email account
Includes repair, configuration and update the e-mail client

Check this box to include a Email Setup service in your request.

Hardware Installation
Service Options			Standard (CRSC Depot)	Standard (Customer Location)
Installation of an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner
Installation of any included software that is necessary for functionality on one computer
Configuration of the PC component for applicable use

Check this box to include a Hardware Installation service in your request.

Hardware Repair
Service Options			Troubleshoot (CRSC Depot)	Standard (Customer Location)
From RAM to Motherboards We fix anything

Check this box to include a Hardware Repair service in your request.

Printer Setup
Service Options			Standard (CRSC Depot)	Standard (Customer Location)
Setup and configuration of your new local printer
Answer any questions you have about printer features and functions

Check this box to include a Printer Setup service in your request.

Printer Troubleshoot
Service Options			Standard (CRSC Depot)	Standard (Customer Location)
Troubleshoot your local, network or wireless printer setup
Answer any questions you have about printer features and functions
Answer any questions you have about printer features and functions

Check this box to include a Printer Troubleshoot service in your request.

Software Intall & Setup
Service Options			Standard (CRSC Depot)	Standard (Customer Location)
Determine computer compatibility for the install or repair and configure 1 software title
Performance of necessary software updates
Creation of desktop, start menu and quick launch bar access shortcuts
Software NOT included

Check this box to include a Software Intall & Setup service in your request.

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